Frequently Asked Questions:
Is cash on delivery available?
Yes. 🤍 No problem—I can send you items marked “In stock” with cash on delivery. Just message me on Instagram, by email, or through the contact form, and I’ll arrange your order.
HOWEVER, payment for Pre-order items is made upfront by card, because they are still on their way to me and aren’t physically available to ship right away.
Each item at Sunday West is a one-off—there’s only one of each. If I sent Pre-order items with cash on delivery, it would mean reserving an item for someone for around two weeks while it makes its way to me, after which they could inspect it at the office and decide whether they still want it. If they changed their mind, someone else who had been sure they wanted the item would have missed out on the chance to buy it the whole time.
That’s why upfront payment for Pre-order items is how I know the item is truly reserved for the person who chose it, and how I avoid keeping unique finds tied up for days or weeks without a confirmed order. 🤍
If you’re not comfortable paying by card, you can always choose an item from the “In stock” category and order it with cash on delivery. Or message me and we can figure out another option that works better for you <3
📦 What does Pre-order mean?
These are handpicked finds that I’ve already reserved for the shop, but they’re still on their way to me from abroad.
This way, you have a chance to reserve them before anyone else, without waiting for the next drop.
Delivery takes about 2 weeks.
✨ Are the products authentic?
Yes! I personally inspect every single item and make sure it is 100% authentic before it is listed in the store.
🌍 Where do the products come from?
Most of the finds come from the UK, Germany, Australia, the US, and other European countries. I select only items with interesting designs that are hard to find in Bulgaria.
Am I entitled to return the product if I don’t like it?
Yes, in accordance with European standards, you have the right to return the item within 14 days, provided that it is in the same condition as when you received it.