Frequently Asked Questions:
Is cash on delivery available?
Yes. 🤍 I can send you items marked “In stock” with cash on delivery. Just message me on Instagram, by email, or through the contact form, and I’ll arrange your order.
HOWEVER, Pre-order items must be paid for in advance by card, because they’re still on their way to me and aren’t physically available to ship right away.
Every item at Sunday West is a one-off. If I sent Pre-order items with cash on delivery, that would mean reserving an item for someone for around two weeks while it makes its way to me, and then allowing them to inspect it at the office and decide whether they still want it. If they changed their mind, someone else who was sure they wanted the item would have missed the chance to buy it during that time.
That’s why advance payment for Pre-orders is how I know the item is truly reserved for the person who chose it, and how I avoid having unique finds tied up for days or weeks without a confirmed order. 🤍
If you’re not comfortable paying by card, you can always choose an item from the “In stock” category and order it with cash on delivery. Or message me and we can figure out another option that works better for you <3
📦 What does Pre-order mean?
These are selected finds that I’ve already set aside for the shop, but they’re still on their way to me from abroad.
This way, you have a chance to reserve them before anyone else, without waiting for the next drop.
Delivery takes about 2 weeks.
✨ Are the products authentic?
Yes! I personally inspect every item and make sure it is 100% authentic before it is listed in the store.
🌍 Where do the products come from?
Most of the finds come from the UK, Germany, Australia, the US, and other European countries. I select only items with interesting designs and those that are hard to find in Bulgaria.
Am I entitled to return the product if I don’t like it?
Yes, in accordance with European standards, you have the right to return the item within 14 days, provided it is in the same condition as when it was received.